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14 Replies
Notification system down..
Sorry about the email delay! It should be fixed now, and you should have gotten all your missing emails. We'll do our best to keep that from happening again.Heather RGlassFrog Customer Support
11/10/2017
Bug in Glass Frog
Hi, Pam,Yes, it was a bug! Thanks for posting about it. We have fixed that one right away, so you shouldn't be having the issue anymore.
03/01/2018
Suggestion of improvement
Thanks for the feature request!I will pass it on to the appropriate roles.
02/20/2018
Delegating role assignments in Glassfrog
Hi, Pam, there should be no difficulty creating new roles during a Governance meeting. The software will allow anyone in the circle to do that. It's usual for the Secretary to do the typing, but anyone can do it if the Secretary is on vacation or otherwise absent.
02/25/2018
Holacracy Habits in French
[@mention:562713145168686245] Hi, I just wanted to let you know that we have gained traction on this, and the uploading of the French Holacracy Habits is underway. If you email us around the end of the month (at the support email, which I can send you if you need it), we will probably be able to...
03/19/2018
Holacracy Habits in French
[@mention:562713145168686245] and [@mention:450678740272473756] I have sent you both the contact info. Thanks for your interest!
03/21/2018
Holacracy Habits in French
Sorry about that! Some development changes appear to have accidentally shut that off. I have gone back into the settings for the 3 clients and have made some changes, so they should be good for now. Please email us if they continue to have problems.
04/12/2018
Projects Assigned to all Role Fillers?
Being able to assign tensions to multiple people is a bug... Thanks for pointing that out. We'll get it taken care of.Being able to assign projects to multiple people is on purpose, however. An example of when you would use that would be (for instance) in the case of a new strategy, when you w...
08/09/2018
Deleting a circle
[@mention:490932114704493598] I saw that we didn't have a support article about how to remove a circle, so I have added one:https://support.glassfrog.com/...o-i-delete-a-circle-Like [@mention:550748956143473957] said, the important part is to do the removal from the supercircle.
10/24/2018
Deleting a circle
[@mention:490932114704493598] You're welcome! Please let us know if you find any other things that don't have articles.
11/02/2018