4 Topics
SLAs and Goals
Hello everyone, I have some questions about SLAs and Goals: 1) SLA (Service Level Agreement) - Is it possible to add a SLA on a role? E.g. a role has to reply e-mails within 24 hours from the receipt. It´s not that we want to put SLA on every role, but we have some SLAs with our clients, and we h...
07/11/2016
Committees
Hello folks, I am having some questions about committees in Holacracy. For example, let´s say that in a hierarchical company there is a committee of three people, responsible to deliberate for the company´s strategic planning. This committee has the Strategic Planning domain, and in a regular mee...
08/19/2016
Domain in the Circle and also in a Role
Hello, I was taking a look at HolacracyOne´s Glassfrog, and I noticed that the Circle "Outreach" has the following domain: "Holacracy and HolacracyOne visual branding" . Then, I was checking the Role "Brand Visual Design", and I also noticed that this Role has the same domain: "Holacracy and Hola...
08/24/2016
11 Replies
SLAs and Goals
Jean-Michel Gode, thank you for your reply.In that way, I assume I can put a metric like "=Sales/Breakeven" , so every time this metric is asked, the role has to give a percentage of sales compared to the breakeven point. Right?Best regards.
07/11/2016
Definition of Policy
Paul Walker posted:A way we normally explain it is that I should never break a Policy if I sit there and do nothing.Excelent!
07/11/2016
Triage - what is the goal really?
Andrea Demaria posted: My understanding of the term triage in Holacracy is that no solutions are created in the tactical meeting but only decisions are made on what are the next steps (next action, project, wait for trigger, think about a tension) to be followed. Hello Andrea, you are correct. Si...
08/05/2016
Mistake on Governance Card?
My first thought was that you were wrong, but looking at the card, I think you are correct."Is it enough safe to try?" if you say No (it´s not safe to try), then it would be a valid objection, but the card says otherwise.I agree with you. Let´s wait for other comments.
08/19/2016
"Too expensive" - is it a valid objection?
Hello Mikolaj,As said, this is a resource allocation decision. Not governamental. To clarify a little more, e.g. in our company we have "Expense Centers", and we treat every Expense Center as a Domain. So, some Roles in our company has some specific Expense Center´s domains. Also, every Expense C...
08/24/2016