We are running a Holacracy that currently has 3 hierarchy levels.
Let's imagine the levels:
GCC - Level 1
Operations - Level 2
Operations Germany - Level 3
A tension is felt on Level 3 by the Project Manager role. This role thinks that the tension would be adequately solved by adding accountabilities to a role in the GCC - Level 1.
From my point of view there are two ways of solving this tension:
1) By reaching out to the Rep Link of Level 3 to present the tension to the Rep Link of Level 2 in e.g. a Tactical Meeting of Level 2 who can then propose to solve this tension in the Governance Meeting of Level 1.
2) The Project Manager role (Level 3) directly approaches the Lead Link of Level 1 to make him a Core Circle Member for the course of the Governance Meeting (2.3.4 of constitution) and then proposes the tension directly on Level 1.
My only concern for way 2) would be that the proposal in the Governance Meeting on Level 1 then stems from a tension felt in a role that is usually not in the circle.
Any ideas or advice on this?