I could use some insight in how to handle the following situation.
I have a fellow Circle Member who fills a role entitled "Maketeer Maestro". Maketeers are what we call our Volunteers. Here's the actual role...
Manage the maketeer program such that maketeers develop skills and knowledge and members have a reliable resource for using the space
Maketeers@Seattlemakers.org email account
Finding, interviewing, training, scheduling and managing maketeers
Establishing onboarding procedures and holding orientations for new maketeers
Designing, creating, and maintaining the maketeer program
The tension I'm running into is, I'll be at work and a Maketeer shows up for their shift and Jeremy (who fills the Maketeer Maestro role) didn't set them up with anything to do while they are here. So I perpetually have volunteers with nothing to do hanging around and it keeps falling to other circle members to set them up with things.
I'm unclear if this is a process breakdown or merely a circle member not following the rules. I'm not sure how to go about handling this breakdown.