Is there anyone in the community that has implemented Holacracy in a business that has a call center (sales, service, etc.)? We'd like to connect and see if there are any insights you might have on the topic.
Posted in Practicing Holacracy •
By Geoff •
08/30/2017
Call Center Implementation
6 Replies
Margaux
08/30/2017
08/30/2017
Obviously Zappos 
Margaux
08/30/2017
08/30/2017
We also have a client based in the US, France and Russia who has a call center. What is your question exactly?
Geoff
08/30/2017
08/30/2017
Thanks, [@mention:449693036337664795]. I can always count on a quick reply from you. 
We have recently started doing Holacracy in our Call Center (mostly Sales), and the Lead Link of our Anchor Circle would like to discuss best practices with a company that is also already doing that.
Would you be open to sharing our information with your client, and if they are so inclined, they could contact us? (I can send that in a private message).
Margaux
09/01/2017
09/01/2017
I will see what I can do 
Tyler Danke
09/05/2017
09/05/2017
We have a small 4 person work from home phone emails and live chats "call center" team that has been doing Holacracy for almost two years. Our company has 11 partners. I would be happy to talk at any time.
Dante
09/06/2017
09/06/2017
I'd love to hear about how a call center implements holocracy