Holacracy Community of Practice Archive, 2015-2019 Community Holacracy Web Site

Thanks Daniel and Darren - really appreciate you sharing your experience.

If I say more about the organisation, it'll become clear who they are.

One thing I picked up from Lean Thinking, is that you put your best people on first line support. Most organisations put junior staff on the front line, whilst the best organisations don't.

Front line support is great for customer insight and if done well enables organisations to much better sense and respond to their external environment.