Holacracy Community of Practice Archive, 2015-2019 Community Holacracy Web Site

Sounds like you've got a novice facilitator who broke the rules of the game.  Of course, when someone is new to a game, being a novice is perfectly normal and to-be-expected.  Consider getting your facilitator some more training at the least, or, if practical, a good coach to help the team learn the new game...